Stefanie Mielnicki
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Recent activity by Stefanie Mielnicki-
My property was damaged or lost
In the rare and unfortunate event your property was damaged, Clutter has you covered. To get started, file a claim online. It generally takes 5 to 10 minutes to complete. You will be guided through...
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What does Clutter’s Item Protection cover?
Our item protection covers most items, but not everything. A few items are not covered due to their fragile nature. You can still store the items listed below, but they will not be covered by our L...
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Where will my items be stored?
Your items will be stored in a clean, secure storage facility in your area. Clutter facilities are a bit like an Amazon or Costco warehouse—organized, clean, and powered by technology. For the safe...
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Submitting a Claim
In the rare and unfortunate event your items went missing or arrived damaged, Clutter has you covered. The pathway to your claim settlement depends on the circumstances, and the protection plan yo...
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What do I need to do before a Clutter pickup?
Before all pickups, decide exactly what’s going into storage. Remove any mounted items, like TVs or artwork, from the walls. Be sure to unplug and dry out any large appliances like refrigerators, A...
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Will my plan automatically be switched to a smaller size if I remove items?
Our smart pricing feature allows you to remove items from storage and pay for the space you use. Downsizing to a smaller sized plan is available to customers who qualify!Click here to find out if y...
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What if I need to change, reschedule, or cancel my appointment? What are the fees?
How to Change Your AppointmentTo make any changes to your appointment, simply log in to your Clutter account and navigate to the Appointments tab. Select your upcoming appointment to view your opti...
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What services does Clutter provide for moving and storage?
Clutter offers a full suite of services designed to better manage the inventory of your life, whether you're moving to a new home or just need to get organized. We provide an all-in-one solution f...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...