Stefanie Mielnicki
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Activity overview
Latest activity by Stefanie Mielnicki-
Stefanie Mielnicki created an article,
Can I declare a value for my items being moved to and from storage?
Yes. In addition to Clutter’s item protection, we offer in-truck protection that will cover your items in case of any damage on the way to or from the warehouse. With in-truck protection, you will ...
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Stefanie Mielnicki created an article,
Item & Property Claim(s) Settlement-Payments
Clutter provides claim settlement-payments via PayPal or check. You will be able to select your payment method during the online claim settlement agreement process. Payment via PayPal takes approxi...
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Stefanie Mielnicki created an article,
My property was damaged or lost
In the rare and unfortunate event your property was damaged, Clutter has you covered. To get started, file a claim online. It generally takes 5 to 10 minutes to complete. You will be guided through...
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Stefanie Mielnicki created an article,
What does Clutter’s Item Protection cover?
Our item protection covers most items, but not everything. A few items are not covered due to their fragile nature. You can still store the items listed below, but they will not be covered by our L...
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Stefanie Mielnicki created an article,
Where will my items be stored?
Your items will be stored in a clean, secure storage facility in your area. Clutter facilities are a bit like an Amazon or Costco warehouse—organized, clean, and powered by technology. For the safe...
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Stefanie Mielnicki created an article,
Account contact info
You are able to update your primary email address and phone number in the “Settings” tab of your online Clutter Account. Under the “Contact Information” section, type in the new email and/or phon...
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Stefanie Mielnicki created an article,
Submitting a Claim
In the rare and unfortunate event your items went missing or arrived damaged, Clutter has you covered. The pathway to your claim settlement depends on the circumstances, and the protection plan yo...
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Stefanie Mielnicki created an article,
What might cause my pickup to be cancelled?
Each standard delivery will have an arrival window, to which you or Day-of Contact will need to be available for. A live tracking link is sent via text on the day of the appointment so you can trac...
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Stefanie Mielnicki created an article,
What do I need to do before a Clutter pickup?
Before all pickups, decide exactly what’s going into storage. Remove any mounted items, like TVs or artwork, from the walls. Be sure to unplug and dry out any large appliances like refrigerators, A...
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Stefanie Mielnicki created an article,
When should I book my move?
Our website contains a live calendar of available dates for you to choose from. Availability books up fast, so we recommend booking as early as possible to lock in your ideal date! We can schedule ...